ICBC Accredited Repair Shop Victoria BC
A Certified Valet Means You're Taken Care Of.
As an ICBC accredited repair shop in Victoria BC, we guarantee that all body and paint repairs to your vehicle will be completed to the accepted industry standards. We ensure that the finished product is free from defects in workmanship and materials, unless caused by or resulting from unreasonable use, maintenance, care of the vehicle, or from rust arising from normal aging. Coverage for damage caused by or resulting from unreasonable use, maintenance or care of the vehicle is excluded. The guarantee is valid from the date of issue, for as long as the vehicle remains in the continuous possession of the registered owner at the time of the original repairs. This guarantee is valid from the date of issue for the life of the vehicle on body and paint repairs and for such a period of time as specified by the parts supplier.
Our Guarantee
Our guarantee promises that you will be satisfied with the quality of service on your vehicle!
Perfections Custom Paint and Autobody Ltd. in Victoria, BC is one of only 426 shops in the ICBC c.a.r. shop VALET program. All c.a.r. shop VALET facilities are accredited by ICBC to provide safe, quality repairs that are guaranteed for as long as the customer owns the vehicle. They will also help to arrange alternative transportation for customers, at no extra costs, while their vehicle is being repaired.
Of course, you can get your vehicle repaired at the shop of your choice, but ICBC recommends choosing a c.a.r. shop VALET facility. And with so many body shops out there, how do you know if you’re choosing the right one? Here are the top five reasons why you should choose Perfections Custom Paint and Autobody:
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1. Lifetime guarantee: c.a.r. shop VALET facilities are accredited by ICBC to provide safe, high-quality repairs that are guaranteed for as long as you own the vehicle, so you can trust that the work on your vehicle gets done right.
2. Keeping your freedom: With a c.a.r. shop VALET, you’ll always have another mode of transportation to get you around while your vehicle is being repaired. c.a.r. shop VALET facilities will discuss alternate transportation options with you, which may include providing you with a courtesy vehicle.
3. High-quality repairs: All c.a.r. shop VALET facilities must meet or exceed ICBC’s high standards for repair equipment and business practices. They also have trade-qualified technicians with up to date technical training, so you can be sure that the work done on your vehicle is sand and of high-quality.
4. Customer satisfaction: c.a.r. shop VALET facilities are driven to provide you with excellent customer service. They’re measured on customer satisfaction through surveys conducted by AutocheX – a third party company that specializes in tracking customer service levels for body shops across North America.
Doug and his team did a 'perfect' job repairing my X5. They really live up to their name. The vehicle looked brand new from the exterior to the interior. I would highly recommend Perfections.
James HumphreysSeptember 19, 2021
Doug went above and beyond to ensure that my Dad’s classic Jag was well taken care of. The team at Perfections returned my car in pristine condition. Not only did they complete the repairs I had hired them to make but they fixed some small cosmetic issues I didn’t even know I had! Doug helped trouble shoot a problem with my steering on a repair that another shop did and advocated for me with icbc to make sure that I had an appropriate replacement vehicle. A++ service, great shop!
ian chatwinSeptember 19, 2021
They did an amazing job fixing up some minor body damage and replacing a crushed fender. The paint matching was spot on and the vehicle was returned looking brand new. The owner had great communication throughout the entire claim process and I would highly recommend this business.
James KroppNovember 19, 2022
Lifetime guarantee on repairs and ensuring you have a way to get around during repairs.
From bumpers and fenders, to broken doors and frames, we put it all back together.